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AWA
Nature, design and
unforgettable experiences

A relaxing and adventurous experience with a sustainable focus

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About Us

Hotel AWA, a family treasure in the Chilean Patagonia

AWA is a luxury hotel located in Northern Patagonia, in the district known as Lakes and Volcanoes. From its 25 rooms, guests can enjoy stunning views of Lake Llanquihue and Osorno Volcano. Designed to offer a unique experience, AWA combines personalized service, signature cuisine, privileged beach access, a top-level spa, and carefully crafted excursions that connect guests with the local nature and culture. Committed to the sustainable development of its surroundings, AWA is the first hotel in Chile to obtain B Corporation certification.

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Activities for all tastes

Exploring means walking, bike riding, and rowing on the lake. Hotel AWA can be the beginning of a fantastic adventure.

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Kayaking on the Reloncaví Estuary

Rooms

The warmth of home in a refuge in southern Chile

The 25 rooms at Hotel AWA are carefully designed to provide the utmost luxury and comfort. Each room features floor-to-ceiling windows, offering a spectacular panoramic view of Lake Llanquihue and the majestic Osorno Volcano.

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Programs

Programs

AWA’s programs are designed to offer guests a unique experience. Each proposal combines culture, relaxation, and nature, ensuring a deep connection with the surroundings and maximum enjoyment.

Activities

Activities

Depending on the season, AWA offers a wide range of excursions to suit all tastes. These include activities that immerse you in the local culture, visits to the most iconic spots in the area, gastronomic experiences, and hiking through volcanic routes surrounded by endemic nature. Additionally, you can enjoy bike rides, kayaking, and rafting, or venture on helicopter or seaplane tours.

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Hotel AWA · Guest Reviews

What our guests are saying

"A wonderful experience"

The experience at Hotel AWA Puerto Varas is simply superior. The setting, the facilities and above all the team turn your stay into one of the best experiences of your life. A family or couples' trip becomes truly unforgettable. It has nothing to envy from luxury hotels anywhere else in the world.

Rodrigo V.

Chile·March 2026

Tripadvisor

"Sooooo happy to have stayed at Hotel AWA"

Our 4 day stay at Hotel AWA was perfect. We were treated to expert guided excursions each day, which was for us a highlight. The waitstaff in the dining room were so warm and welcoming. We found the dining options to be very tasty and of high quality. Our Villa room opened up to the lake and the volcano, and the weather was great. What more can I say? Don't hesitate to visit.

Mary V.

Stamford, Connecticut·March 2026

Tripadvisor

"A warm welcome, stunning setting and wonderful place to stay"

We stayed at Hotel AWA for three nights as part of our trip around Chile. From the moment we arrived we absolutely loved the place: the team was very warm and welcoming and the hotel itself is stunning. It's furnished in a stylish yet homely way and you can see the love poured into it by the owners. The room was spacious and comfortable, the bar area cosy like your own sitting room (except looking out onto a beautiful lake and a spectacular volcano). One of my favourites for anyone wanting to explore the Chilean Lakes and Northern Patagonia.

Judi H.

United Kingdom·November 2025

Tripadvisor

"Superb boutique hotel, highly recommend"

A superb boutique hotel situated on the lakeside with stunning view of the volcano. It is well positioned for access to the Volcano and other attractions in the area. The hotel has a very good restaurant and bar, the staff are extremely polite and helpful, and the rooms (space, bathroom, bed, fittings) are excellent. After a three night stay we really didn't want to leave. Well done AWA. We wouldn't hesitate to stay here again.

Jonsey

United Kingdom·February 2025

Tripadvisor

"Wonderfully appointed hotel with a friendly team and outstanding view"

The view from the bedroom is stunning. The whole hotel has a very contemporary feel and we slept well. It is a perfect location for exploring The Lakes, close enough to Puerto Varas and far enough away to be peaceful. The hotel arranged a day's fishing for us and a local guide took us on the Desolation Pass walk, which was excellent.

Andrew L.

Harrogate, United Kingdom·January 2025

Tripadvisor

"Hotel room on the 4th floor with great view and fireplace"

What a great experience it was. Great room with a fireplace in it. Great service and the hikes we did were really good. I booked the all inclusive and it was worth it. Really a top hotel. The team was so friendly and helpful, and the packed lunches were great. I will come back for sure, and book the all inclusive again. If you don't book it for the room, do it for the excursions: they are tailor made and I travelled by myself with no issue at all.

globaltrotter_carol

Rotterdam, Netherlands·November 2024

Tripadvisor

"Fantastic hotel to relax and tour"

We had a superb time at Hotel AWA. We had originally booked for 4 nights but extended to 5 not long after checking in as we loved the place. Beautiful setting on the lake with views of the volcano, fantastic bedrooms and bathrooms, just our style. The restaurant was lovely and food excellent. AWA has an outstanding excursion service with loads of options: national park visits, boat trip and the hot springs were all fantastic. All of the team at the hotel were lovely and helped make our stay amazing.

MJnC

Edinburgh, United Kingdom·November 2024

Tripadvisor

"Lovely hotel"

This is a lovely hotel in a beautiful setting on the lake with modern, interesting architecture. The rooms are very comfortable and large. We had a terrific view of the lake and a fireplace in the room. The team has been terrific, the food has been excellent. We enjoyed a massage and took advantage of the spa. They were helpful in suggesting excursions in the area. The hotel is about 20 minutes from Puerto Varas, which made it a peaceful location and closer to hiking and waterfalls.

mk10573

Atlanta, Georgia·May 2024

Tripadvisor

"A day of pure relaxation"

I went for a day because a friend visiting from the US wanted to see Puerto Varas and this is the spot he chose. It's a place where you feel like the most important guest at every moment: they asked about allergies and intolerances, and made sure everything they offered was adapted to that. They have airport transfers, bicycles and plenty of activities if the weather allows.

Sara

Chile·May 2025

Booking.com

"Faultless"

Difficult to know where to start. The design is amazing, which is no surprise as the owners are architects and interior designers. The room was amazing, the layout perfect and the views unbelievable. Showering in the massive rain shower whilst looking at Osorno Volcano was special. The team was very friendly and clearly loved working there. The excursions, restaurant and spa were all top class. All round faultless. We didn't want to leave.

Christopher

United Kingdom·January 2025

Booking.com

"Beautiful!"

Everything at AWA was stunning. The views were amazing and the hotel felt like a sea of tranquillity while we were there. The team went above and beyond, staying late to discuss excursion options and making it very easy to get room service or eat in the restaurant after lunch. The room had an amazing view and was equipped with everything we might need. The food on site was excellent and felt local and fresh.

Tanya M.

December 2023

Tripadvisor

"Best hotel experience"

By far the best hotel we have ever stayed in. It easily surpasses even the top ranked hotels in Santiago. We arrived late on the first day and they kindly waited for us, helped with the luggage and even checked whether we'd had a chance to eat. Room service is excellent. Everything is perfect: the bed, the beautiful view of the lake, the heating, lovely turndown touches. First class, gourmet food. I would absolutely return. Infinitely grateful to the whole team. 10/10.

Catalina L.

Rome, Italy·October 2023

Tripadvisor

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Press

Conde Nast Traveller: The Best Hotels in South America

These are the best hotels in South America. 13. Hotel AWA, Puerto Varas, Chile. Score 92.73

LATTE: Chile's Hotel AWA Introduces Guided Volcano Hikes

Guests of Hotel AWA, a modern luxury retreat on the shores of Lake Llanquihue in Chile, can experience the volcanic natural wonders surrounding the property up close with new guided excursions. From gentle ascents through ancient forests to exhilarating glacier crossings, each small-group adventure is led by Certified Mountain Guides, ensuring both safety and a connection to the land and its stories.

Michelin Guide: The 15 Best Lake Vacations in the World With MICHELIN-Worthy Stays & Dining

“These are the best lake vacations for a summer break, from Lake Tahoe in the US to Lake Como in Italy, and the MICHELIN-recommended restaurants and bolt holes to bed down in when you visit.”

Forbes: Outdoor Adventure Meets Unparalleled Luxury At This Chilean Hotel

” Situated on the shores of Lake Llanquihue, Hotel AWA blends luxury and adventure with rooms overlooking the Osorno volcano, a 300 m² spa, local cuisine, and unique experiences in Chile’s Lake District. “

Forbes: 20 Gorgeous Indoor Pools Around The World

” Swim laps in style at the Hotel AWA’s indoor pool. “

Forbes: 25 Transformative Travel Experiences In 2025

” If you’re looking for a hotel to call home, (…) Hotel AWA is an excellent eco-friendly hotel and excellent jumping off point for exploring the northern reaches of Chilean Patagonia. “

Robb Report: Patagonia Is Now as Luxurious as It Is Adventurous. Here’s Where You Should Stay.

” The 25 rooms at Hotel AWA welcome light and nature with floor-to-ceiling windows framing the Osorno Volcano. Interiors feature native woods, fireplaces, and Mapuche blankets, letting the lake and volcano be the true protagonists. “

Toronto Star: I felt like a kid at summer camp — one steeped in comfort — in Chile’s Lake District

” It’s an epic outdoor playground, and Hotel Awa is positioned to make the most of it. The property sits on a secluded stretch of shoreline not far from the adventure hub of Puerto Varas, an adorable resort town settled by German immigrants in the 19th century. From this vantage point on the lake, guests can take in dramatic views of the perfectly cone-shaped Osorno volcano looming in the distance. “

By a Thread: Hotel AWA and Fundación de Artesenías de Chile Uplift Artists in Patagonia

” Hotel AWA Puerto Varas also works with local artisans like Gladys, offering cultural excursions for their guests (…) The hotel is a B Corp certified business, recognized for their sustainable economic and environmental impacts. The marriage of these two organizations has helped open up new doors and recognition for old trades and trained craftspeople. “

Mr. & Mrs. Smith : The B Corps on our A-list: saluting 11 of our most sustainable stays

” Hotel AWA brings a touch of humanity to this brilliantly blown-out-of-proportion landscape, with educational opportunities for local hires in guiding, hospitality and leadership; collaboration with government agencies to improve working conditions; and establishing links with schools and collectives. “

The Telegraph: The perfect two-week holiday in Patagonia

” Fly to Puerto Montt in the Chilean Lake District. Transfer to Lago Llanquihue and check into the striking stone-and-glass lakeside Hotel AWA.”

Whether in pairs or groups, the best of different worlds comes together at AWA. Enjoy outdoor activities, adventure spots, and water sports, all while connecting with the surrounding nature.

News

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Special benefits for stays in October and November.

Valid for bookings made from July to November 2025.
Stays must take place in October and November.

For All Inclusive bookings (minimum 3 nights).

Choose one of the following benefits:

  • USD 500 off a 1-hour scenic flight.
  • Book 3 or more nights in All Inclusive Shared and get a free upgrade to All Inclusive Private.
  • Complimentary Suite upgrade (subject to availability).

For Half Board bookings (minimum 3 nights).

Choose one of the following benefits:

  • One complimentary Half Day activity.
  • Round-trip transfers from Puerto Montt Airport included.

For groups of 3 or more roms.

  • Book 3 or more rooms under the All Inclusive Shared program and receive a free upgrade to All Inclusive Private.
Book through your travel agent or directly with AWA.
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